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SHIPPING & RETURNS

We are NOW offering free returns by mail for online purchases!

If you're not happy with your purchase, we're not happy and we will make it right.
 
You may return your purchase at LParkin Jewelers for up to 30 days after the purchase was made (shipped). You can also choose to exchange your purchase at LParkin Jewelers within 60 days after order was placed (shipped). We will credit your original payment method, excluding delivery charges. These options exclude custom designed merchandise,  items engraved with personalized information, merchandise received via the Jewelry Replacement Plan.
 
Watches may be returned or exchanged within 30 days after the purchase was made (shipped), if in original condition (unworn and unaltered) and accompanied by the original packaging, warranty documents and instructions.
 
Preparing Your Return by Mail
To return an order by mail, please follow these steps (they're also on your packing slip).
 
Indicate the reason for your return in the Return Reason column on the packing slip next to the item you're returning.
Include the packing slip and all original documents in the package.
Put the pre-printed return label on the center of the box, and the pre-printed return address label on the top left corner of the box.
Ship your package pre-paid and insured for the full purchase price.
Your packing slip MUST accompany the return.
All returns will be inspected by our Quality Assurance team before we can process a refund.
We will credit your original payment method, excluding delivery charges, within three weeks of receiving your return.

 
LParkin.com isn't responsible for merchandise that's not received or not returned in accordance with these terms.